1. Introduction

Welcome to REOBABA. Customer satisfaction is our priority. This Refund & Returns Policy explains the conditions under which returns, exchanges, and refunds may be accepted for purchases made through our website.

2. Eligibility for Returns

• The item received is damaged, defective, or incorrect.
• The product is unused and in original condition.
• The item is returned with original packaging and accessories.
• The return request is submitted within 7 to 14 days after delivery.

3. Non-Returnable Items

• Customized or personalized products
• Digital or downloadable products
• Used or damaged products caused by customer handling
• Clearance or final sale items
• Perishable products

4. Refund Process

Once your returned product is received and inspected, we will notify you regarding approval or rejection of your refund request.

• Approved refunds are processed to the original payment method.
• Refunds may take 5–10 business days depending on your bank or payment provider.
• Shipping charges are generally non-refundable unless the error was from our side.

5. Exchange Policy

Exchanges may be provided for defective, damaged, or incorrect products delivered by us.

• Exchange requests must be made within the eligible return period.
• Products must remain unused and in original packaging.

6. Return Shipping

Customers may be responsible for return shipping costs unless:

• The wrong item was shipped by REOBABA.
• The item arrived damaged or defective.

We recommend using a trackable shipping service for all returns.

7. Order Cancellation

Orders may be canceled before shipment or processing. Once shipped, cancellation requests may no longer be accepted.

8. Late or Missing Refunds

If your refund has not arrived yet, please:

• Check your bank account again
• Contact your card issuer or payment provider
• Contact your bank for refund processing updates

9. Contact Information

10. Policy Updates

REOBABA reserves the right to update or modify this Refund & Returns Policy at any time without prior notice. Changes will be posted on this page.